The National Park Service (NPS) Office of Communications has partnered with the Eppley Institute to develop communications training courses for public agencies. The way that public and non-profit organizations communicate with the public (visitors,

The goal of the Resource Management Training for Delaware North Companies Parks and Resorts was to improve Company understanding of the mission, functions, and resource management perspectives of various agencies, such as the National

In 2013, the Bureau of Land Management (BLM), one of the participating agencies in the Hands on the Land (HOL) program, released a new National Strategy for Education, Interpretation, and Youth Engagement, which outlines

The National Park Service (NPS) Human Resources career field recently updated the competencies for the various levels of employees in the career. The HR Gap Analysis methodology will utilize a five-stage approach to determine

Beginning in 2012, the National Park Service (NPS) and the Eppley Institute agreed to update the Asset Priority Index (API) e-course. As part of the update process, there was a need to revamp the

Gone are the days when you need a technology staff, servers, and expensive licenses to take advantage of powerful enterprise system functionality. Web-based applications are opening a multitude of doors to small and medium

Agency credibility is directly related to people who work in the agency. Multiple perspectives make improving an agency complex. Leaders need to focus on capacity, while individuals focus on competencies. But when the two

Presentation given at the 2012 Indiana Park and Recreation Association Conference. Discusses the major obstacles facing entrepreneurial managers and the three components to achieving financial fitness. Attached files IPRA_FinancialFitness_120120.ppt ( B)