Home Resources Research & Publications Training & Education 3 C's to Improving Your Agency: Building Agency Capabilities, Competency, and Credibility

Training & Education

3 C's to Improving Your Agency: Building Agency Capabilities, Competency, and Credibility

Agency credibility is directly related to people who work in the agency. Multiple perspectives make improving an agency complex. Leaders need to focus on capacity, while individuals focus on competencies. But when the two synergize? Bottom line: workforce productivity increases and agency credibility is improved. This session will allow individuals to understand how to plan for their individual development using competency guidelines and individual development planning (IDP), while agency leaders can clearly link this effort to increasing organization capacity.